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Independent Living Specialists - Lane Cove Store
- Consumer Services
- Lane Cove, NSW
About this business
Location details
Unit 1/12 Mars Rd, Lane Cove, NSW, 2066, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Having called and Emailed multiple times after suffering a stroke in 2024 my OT purchased a hospital bed from this company. The foam mattress has lumps an bumps in it making it impossible to lay on, causing me severe back problems plus anxiety from lack of sleep, hav tried multiple times to contact ILS still have,t got to talk with anyone about faulty mattress, its a joke .
We were served by a delightful store personnel, Miles, who was professional. Miles answered all our questions and presented the options clearly. We never felt rushed or pressured and we confident we made the right decisions pertaining to equipment my husband required. Quotes were presented to us, in writing, prior to leaving the store. We would highly recommend ISL for equipment for people with special needs. Sincerely, E Richardson
Tried calling for four hours, walked into the show room three people sitting around chatting and I had someone trying to call whilst I was there, phones weren’t ringing. Never in my thirty years of dealing with disability industry have I come across such a laid back attitude. Every time I call it goes to voicemail. Never have I had a run around with hiring and purchasing equipment.
Very poor and careless supplier. DO NOT USE THEM !!! They should not be in the business. They DO NOT CARE !!! Waiting 1+ month for a SYDNEY METRO delivery for a wheelchair required ASAP which was approved urgently by AGED CARE !!! Nothing to do with INDEPENDENT LIVING SPECIALISTS !!! RIPPING PEOPLE OFF AND CAUSING FURTHER HARDSHIP SPECIALISTS !!!
Paul was very helpful during our visit to independent Living He was friendly and personable and proactive to help with a repair to a walker. Thank you Paul a very nice visit .
Frequently asked questions about Independent Living Specialists - Lane Cove Store
How is Independent Living Specialists - Lane Cove Store rated?
Independent Living Specialists - Lane Cove Store has a 3.2 star rating with 196 reviews.
When is Independent Living Specialists - Lane Cove Store open?
Independent Living Specialists - Lane Cove Store is closed now. It will open tomorrow at 9:00 a.m.
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