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Independent Bank

3.5

About this business

Location details

190 W Kipp Rd, Mason, MI, 48854, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.518 reviews
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C's profile image
C 
a month ago

My family has banked with this location for 20+ years. In the beginning they were great local people and there were never any issues, it was actually pleasant to come into this branch and conduct business. Speed up to current day and this place is a nightmare. Their online banking is an absolute joke, it's like banking in the stone age.( Screens never have full view and are visibily out of date in the year 2025.) The new people at the counter are arrogant and rude and when business payments are made through their online bank... read more

C's profile image
C 
a month ago

My family has banked with this independent location for the last 20 years. In the beginning they were great local people and we never had issues. Speed up to current day and this place is a nightmare. Online banking through this bank is an absolute joke. The people at the counter are arrogant and rude and when our business makes payments through their online banking they are ALWAYS late and the tellers are manually writing checks for online banking??? This is not the first incident of it either. We also bank with MSU next do... read more

J S's profile image
J S 
a year ago
Teresa Powell's profile image
Teresa Powell 
2 years ago

Been banking at this location now for 5 years and the couple times I had issues they quickly solved them including when mystupid self overdrafted by .35 cents lol they reversed the overdraft fee for me. I'm very happy banking here! 

Bill Russell's profile image
Bill Russell 
3 years ago

Frequently asked questions about Independent Bank

How is Independent Bank rated?

Independent Bank has a 3.5 star rating with 18 reviews. 

When is Independent Bank open?

Independent Bank is closed now. It will open on Tuesday at 9:00 a.m. 

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