Independent Automotive Inc

Ashlyn Osendorf 

on Google

4 days ago

This is the by far the BEST shop I have ever been to in Reno!! Two weeks after I bought my car from Lithia Subaru it started having severe problems. I brought it in to Independent Auto and they were able to see that the transmission needed to be replaced and that this should have been known by the dealership given that it had evidence of being tampered with in an improper way. Because of their excellent work and clear report, I was able to bring this issue to the manager of Lithia Subaru and successfully argue that they pay ... read more

Ruth Brust 

on Google

2 months ago

After taking my car to independent auto a couple of times I was happy and thought I'd found a new place to take my car. NOPE! I brought my car in on Thursday morning and waited and waited for the call telling me what they were going to do and how much it would cost. That call NEVER came instead I got a call telling me my car was done and the amount was over $900! When I complained that I was never consulted or given a quote the response was " I can put the old parts back in if you don't like it". Not even a apology for no qu... read more

Denise Farmer 

on Google

2 months ago

These guys did awesome work on my f150 a couple of months ago, they quickly diagnosed and repaired it, friendly knowledgeable people, very honest and highly recommended. 

Vanessa Klaas 

on Google

4 months ago

Independent Automotive was recommended to me by a friend after the dealership tried to BS me about my break pads at my previous visit. I may not know much about cars but I can smell a scam a mile away. Anyway, I walk into the office and immediately and warmly greeted by the front staff. 5 star customer service. And that's not just because customer service seems to have taken a nose dive over the last ten years, these guys would get 5 stars even in the best days of Mom and Pop service. I took my Santa Fe in due to the fact it... read more