Independence Village of Peoria

Karen 

on Wellness

6 years ago

My mother has lived here since 2014. This is a wonderful place! She loves the food and the housekeeping. They have a great driver who takes them to the dr or appointments. They have a TON of activities! She went on a hay rack ride a couple of weeks ago around the parking lot! She has a lot of fun there and the staff are the best! All are nice and create such a warm and caring environment. 

Karen 

on Wellness

6 years ago

My mother has lived here since 2014. This is a wonderful place! She loves the food and the housekeeping. They have a great driver who takes them to the dr or appointments. They have a TON of activities! She went on a hay rack ride a couple of weeks ago around the parking lot! She has a lot of fun there and the staff are the best! All are nice and create such a warm and caring environment. 

Karen 

on Wellness

11 years ago

Is this provider willing to pursue advice from other providers when necessary? Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary Did this facility provide a wide variety of enjoyable activities for your loved one? Absolutely! My loved one is never bored Was there annoying music playing while you waited or during your visit? No, there was no annoying music Does this provider have a good professional reputation within your community? Definitely! Everyone knows they are the best a... read more

Anonymous 

on Wellness

12 years ago

I had relatives who lived there. It was a very sad thing that they paid so much for the level of service they got. It is completely clear that the director does not care about the residents who live there. She does NOT ensure that the staff do their jobs. It is often the case that housekeeping doesn't even show up to clean the rooms for weeks on end. The food is not good at all and they frequently run out of food before all of the people are served. The halls smell of a combination of cigarette smoke and those plug in air fr... read more

Anonymous 

on Wellness

12 years ago

Is this provider willing to pursue advice from other providers when necessary? Not at all. They were too arrogant to ask for any assistance, even though they knew it would help Did this provider answer all of your questions? Some were answered Do you feel that the staff at this facility enjoy caring for your loved one? No, they always seem unhappy Is your loved one's room kept clean and organized at this facility? No, they need to clean the rooms more Do the staff members at this facility help residents eat? Not at all. The ... read more

Frustrated in Peoria 

on Wellness

13 years ago

Very disappointed lately with the quality of food and service provided at Independence Village in Peoria Illinois. Housekeeping and dining staff are not mindful of the customers they serve.