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Exotic pets, reptiles, amphibians, birds, fish
2255 N Wickham Rd # 102, Ste 102, Melbourne, FL, 32935, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Less than two weeks ago i purchased a bearded dragon from them it would not eat or drink even after i tried to take of it i had a dragon for 11 years prior and never once had this issue i came home from work yesterday to find that he had passed inside his hide out yesterday and after calling them this morning about it they refused to do anything about it stating that it was a “buy as is” situation and refusing to stand by their animal that they had sold to me sick before we had even left the store and now due to this lack of... read more
Recently spent almost a hour in the store with my two kids and fiancé wanting feeder fish but the only employee interaction I got was when my brand new mask came down my face just under my nose and a employee told me “put your mask over your face” then proceeded to go over to a employee say something to her and then they both looked my direction and stared. Very unprofessional in my opinion, I understand the guidelines and why they are important but I didn’t expect a company to put it above their business, but with that bein... read more
Do not purchase live animals from this store. You buy "as is" and they will not stand behind it. Bought as bearded dragon from them. Something was wrong from the start as it would not eat or hardly move. They took it back as a donation to them and refused to give me my money back! Was thinking about buying a monkey from them, but not after this experience. Will never shop there again....BUYER BEWARE OF THIS STORE! — feeling sorry with Kathryn Mae Coleman and 2 others.
I would recommend them for most pet items- especially reptile- but be careful buying their tarantulas. We bought one today and all that was in the enclosure it came with was a recent molt. The enclosure had a hole drilled in the back that was a little too big for the size of the molt, so I think it escaped in-store. They have a no return policy on live animals so we are out our money on it. Disappointed as I was really excited to bring the baby home. 😭
I bought a beautiful little Sulcata Tortoise from incredible pets and it was a great experience. They made sure I was well informed about the tortoise and the needs for the tortoise. They were all very nice and welcoming. I love this store. I’ve been going here for the past 2/3 years from their old location to their new location. During the COVID they are ensuring people’s safety and they are doing it in a polite way as well. I was walking around and my mask was under my nose. I believe the manager it was just polity asked m... read more
I bought a beautiful little Sulcata Tortoise from incredible pets and it was a great experience. They made sure I was well informed about the tortoise and the needs for the tortoise. They were all very nice and welcoming. I love this store. I’ve been going here for the past 2/3 years from their old location to their new location. During the COVID they are ensuring people’s safety and they are doing it in a polite way as well. I was walking around and my mask was under my nose. I believe the manager it was just polity asked m... read more
I haven't actually been to this store but they automatically get my support for requiring masks in a nonmandated county. Thank you for valuing the safety of your staff and customers
They are good for somethings but are not cross trained. I had a horrible experience today with fish. If you don’t want to learn new things and be a valuable employee, go sling burgers. They are always rushing you and make you feel you are an imposition. Very disappointed in them.
we were rushed out the store before we could even really look at anything or make a decision.
Incredible Pets has a 4.4 star rating with 2,115 reviews.
Incredible Pets is open now. It will close at 6:00 p.m.
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