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At Volkswagen Swindon we pride ourselves on our exemplary customer experience. Visit us for New and Used Car Sales, Servicing and Parts.
Frankland Rd, Swindon, Swindon, SN5 8YG, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:00 p.m. | |
Tue | 8:30 a.m. to 6:00 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 8:30 a.m. to 6:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 4:00 p.m. |
We received fantastic service today from Andre. He absolutely went above and beyond to assist us with purchasing a new car and undertaking a challenging part exchange scenario. He communicated clearly to us throughout the whole process and was incredibly supportive with myself and my mum when a stressful situation arose with the part exchange which was entirely our fault. We certainly would not have received this level of service anywhere else and we are extremely grateful to Andre and his manager for all their help and supp... read more
Group 1 swindon have been nothing short of great. They have been helpful and informative every step of the way. I had initial troubles of the car being sent to the wrong dealership, this was in no way the swindon branches fault and they rectified the problem keeping me updated along the way. I'm really grateful for the team and VW Swindon. Especially Luke Swinburne and also Taahir. I truly have nothing bad to say about my experience and will definitely be coming back. Great thanks again to Luke for the constant updates, Vide... read more
Our salesman was Edward.From the moment we stepped into the showroom,Edward greeted us in a friendly manner.His attitude,approach and knowledge of cars was outstanding.He took time to find the car which most suited our needs.We had a T-roc in mind and he selected one which he thought would be most suitable.We are pleased to say that we are very happy with his selection.Nowhere have we been before and received such great customer care.He had the time to explain all the systems and buttons while on the test drive.A lovely guy ... read more
Fantastic service from Luke, nothing was to much and we had a lot of questions! All answered and polite. Also lovely Rachel on the front desk has always delivered 5 star customer service. We will be back.
I normally don’t leave reviews, but I feel it’s important to share my experience. While my Polo was in for repair at Group 1 Volkswagen Swindon, I was passed over to a service technician to discuss the situation. Unfortunately, his attitude came across as rude and dismissive, which only added to the stress I was already under as a customer dealing with repeated faults on a car I’ve owned for less than 7 months. When you’re paying thousands of pounds for a vehicle and relying on a dealership for aftercare, you expect a certai... read more
Inchcape Volkswagen Swindon has a 4.3 star rating with 1,605 reviews.
Inchcape Volkswagen Swindon is closed now. It will open at 8:30 a.m.
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