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Inchcape Jaguar Land Rover Service Centre
- Automotive
- Slyfield Industrial Estate, Guildford
About this business
Location details
Unit 1A/1B, Opus Park, 1 Moorfield Rd, Slyfield Industrial Estate, Guildford, GU1 1SZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Considering this is a premium brand, I have had a better experience at Poundland! Customer service for service and repairs is awful since Group 1 took over from Inchcape, you will get a better response from an AI Bot. Beforehand it was exceptional, so don’t know what’s happened and a real shame. You are better trying one of the other dealerships. Avoid at all costs.
Very well run service department - we always use it for RR service and MOTs. Very smooth booking in process and they always ring in a day before to check if the slot is still good. Very courteous staff and service advisors - Rob Kipping in particular has been excellent during my last 2 visits. I’ve always been kept updated on the progress on the day - and their customer service department follow-up a few days after to check if everything went okay. Fully recommend!
Whilst the team at the Service Centre are all super friendly and welcoming, communication is a little off! I had to chase twice to find out if the car was ready for collection. No one ever calls to say the vehicle is ready. I asked specifically for a valuation on the vehicle (during the pre on-line check in) and I made it clear to our Service Agent that the valuation was important as we are selling the vehicle. Upon collection I asked for the valuation but all I received were blank faces! A week later, and I still have not r... read more
Great service and a pleasurable Experience
Excellent customer service, quick turn around. I would highly recommend the team here at Land Rover Service department.
Frequently asked questions about Inchcape Jaguar Land Rover Service Centre
How is Inchcape Jaguar Land Rover Service Centre rated?
Inchcape Jaguar Land Rover Service Centre has a 3.7 star rating with 495 reviews.
When is Inchcape Jaguar Land Rover Service Centre open?
Inchcape Jaguar Land Rover Service Centre is closed now. It will open on Monday at 8:00 a.m.
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