Incense Warehouse

J D 

on Google

a month ago

What a terrific company! LOVE their products, and their customer service is TOPS! I received a shipment that had been smashed by USPS so some of the product was damaged. Incense Warehouse sent me a new one wo my asking. Highly recommend and will shop here again. 

Timothy Lukaszewski 

on Google

a month ago

Have bought from here in the past. It was time to purchase some new resin incense again. Yes there are cheaper places to buy from, but the quality has always been good from I.W.. Keep up the good work and Merry Christmas/Happy Holidays to all there. 

Danielle Lee 

on Google

2 months ago

I won’t be buying incense from anywhere else online. This was my second order, and although I was mistakenly sent incense sticks instead of the perfume oil I ordered, the customer service was exceptional. I emailed them and received a prompt response confirming they would correct the issue right away. I offered to return the incense, but they told me to keep it and immediately shipped the correct item, which arrived in just two days. They even included a free packet of incense in the package. That’s the kind of genuine custo... read more

Alba Miranda 

on Google

2 months ago

Products exceeded my expectations. Fast delivery and no issues at all. Will definitely will only use them from now on. 

Senobia Torres 

on Google

5 months ago

**EDITED TO ADD FOLLOW UP** Merchant requested I send them another email below to address the issue. I've done so twice and still no response.** First time customer here. Overall, the experience was a good one. However, the five items that I wanted most in my order were not included and five items I didn't want were sent in their place. I reached out via email several times and called, never got an answer. I would have gladly sent back the five wrong items in place of the five correct ones, but I wasn't even acknowledged so ... read more