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Import Masters
- Automotive
- Great Neck, NY
About this business
We are into vehicle leasing & financing of Mercedes-Benz, BMW, Lexus, Maserati, Range-Rover, Audi , Mitsubishi, Infiniti, Honda.
Location details
269 Northern Blvd, Great Neck, NY, 11021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I came to Import Masters for a Tesla that was advertised at a fair price, but once I got there, they tried to jack up the price by $11,000 over the advertised amount. On top of that, they tried to force a $5,000 warranty and a $3,000 LoJack system on a Tesla, which already comes with GPS tracking and remote security features. It felt like a total scam. Most of the staff I dealt with, especially Elliot, were dismissive and evasive when I questioned these add-ons. They clearly rely on confusion and pressure tactics to close de... read more
Definitely the longest process time of any dealership.
Buddy couldn’t even look me in the face as he handed me the sheet that had fees totaling more than 50% of the advertised sales price. Had to get his zaddy to assist 🥹
ella was fantastic has great product knowledge also very attentive highly recommend :)
I came in looking for a Tesla… I left weak in the knees, heart racing, and questioning everything I thought I knew about customer service. Ella didn’t just sell us a car, she electrified the whole experience. Every time she said “ludicrous mode,” I swear something awakened in me. She handled the specs with confidence, teased us with features, and made sure we felt every inch of the luxury. The way she explained the auto-pilot? Let’s just say, if she were in the driver’s seat, I’d give up control any day. We weren’t just sold... read more
Frequently asked questions about Import Masters
How is Import Masters rated?
Import Masters has a 4.7 star rating with 2,578 reviews.
When is Import Masters open?
Import Masters is closed now. It will open at 9:00 a.m.
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