Imperial Club - Retirement and Assisted Living

Elizabeth Reyes 

on Google

a month ago

There's only one laundry room on the second floor and it's been locked/unable to be used from the residents for more than a month. My dad hasn't been able to use the pool this entire year because it always closed to residents. The elevator is constantly breaking and takes months to get fixed. 15 floors with God knows how many residents with only one elevator. There's never any parking. Residents need to park in the street. 

miguel lopez 

on Google

6 months ago

i dont understand how this is a low income housing but the housing has no where to park your car i am scared to leave my house because i dont want to risk losing the parking for my car to get towed or get the chance of getting a ticket and the staff can be rude at time waking everyone up at 7 in the morning for people to move there cars or they will get towed that wont be a issue if they just made parking of a place where people live they are also very inconsiderate of low income people by just towing there car like its noth... read more

Oliver Ramire 

on Google

6 months ago

I am extremely disappointed and frustrated with the management of this senior low-income apartment complex. The manager, Olga, is consistently rude, dismissive, and completely unprofessional. At one point, she even stated that because we are low-income residents, we “have no rights,” which is not only offensive but absolutely unacceptable. The parking situation is a nightmare. There is never parking available, no matter what time you come home. It has gotten to the point where I am genuinely afraid to leave my own apartment ... read more