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Imperial Auto Works

4.8

About this business

Location details

3620 Oakton St, Skokie, IL, 60076, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8646 reviews
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Alex Chi's profile image
Alex Chi 
on Google
3 days ago

Marina handled everything with ease and simplicity. She gave a good rate on the damages and the results were nearly flawless! 

Pauline Abron's profile image
Pauline Abron 
on Google
a week ago

I really enjoyed with CARSTAR with the repairs on my vehicle. The agent kept me informed daily of the repairs and when my vehicle would be ready. In a difficult time like this it was very much appreciated with the assistance and final repairs to my vehicle. I would highly recommend their services to any that is in need of collison repairs. 

Catherine R's profile image
Catherine R 
on Google
a week ago

The work was swift, efficient, and fairly priced. My car looks like new. 

Mia Stulac 'student''s profile image
Mia Stulac 'student' 
on Google
a week ago

My mom was the most recent review and I can’t reply on that chain so I am adding my concerns with this company and their horrible customer service here. I am genuinely disgusted by the customer service at CARSTAR imperial auto works and Marina’s reply to her review not even recognizing the customer’s point of view is exactly why you should go to any other car repair company than these people. I was sitting next to my mom while she was on the phone with Marina about getting help for her car and her lack of customer care was a... read more

nada stulac's profile image
nada stulac 
on Google
2 weeks ago

I contacted this company because they had really great reviews, and I wanted to support a local business. I thought I understood the process but was sadly mistaken and now have to start over with another collision company as I was fired as a client. I’m a single woman who has never been in a collision and had no idea how to proceed because of my parts from Honda were back ordered. I did receive calls that told me where to try to get the parts, to call Honda which I have multiple times . I called today to ask how to proceed o... read more

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Frequently asked questions about Imperial Auto Works

How is Imperial Auto Works rated?

Imperial Auto Works has a 4.8 star rating with 646 reviews. 

When is Imperial Auto Works open?

Imperial Auto Works is closed now. It will open tomorrow at 9:00 a.m. 

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