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IMG Comfort Furniture
- Retail
- Dandenong South, VIC
About this business
Location details
155 Monash Dr, Dandenong South, VIC, 3175, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought 2 IMG Nordic 85 chairs from Domayne at $2559 each thinking they were top of the range but product and after sales service has been terrible. Within 2 years of purchase one of the armrests started to lose its colour (we have had leather chairs all our lives and I have never seen this before). Because we also purchased a Guardsman extend warranty at $199 we were told to deal with them. After 3 months Guardsman finally decided that the wearing was not an accident so it was not covered. They also said the waring was in a ... read more
Bought 2 IMG Nordic 85 chairs from Domayne at $2559 each thinking they were top of the range but product and after sales service has been terrible. Within 2 years of purchase one of the armrests started to lose its colour (we have had leather chairs all our lives and I have never seen this before). Because we also purchased a Guardsman extend warranty at $199 we were told to deal with them. After 3 months Guardsman finally decided that the wearing was not an accident so it was not covered. They also said the waring was in a ... read more
I purchased two recliners with the thought I was purchasing two high quality chairs from Norway. Unfortunately one of the chairs started having a problem and I was asked to send images of some labels under the chair. One of the labels reads “made in Vietnam” to my surprise. So much for Norwegian manufacturing. Now the furniture store is telling me that it takes over a month to get anything repaired because IMG is slow to approve repairs. These are very comfortable chairs and expensive chairs that should not be needing repair... read more
I bought a space recliner and it collapsed with me in it after only 6 months.IMG describes their furniture as providing “Effortless function, beauty and lasting comfort.” Mine is now unusable after 6 months. It will take 6-8 weeks to source a part for repair. As a 78 year old I suppose I should be thankful that I wasn’t injured.
We purchased our Divani 4 seater electric lounge just over 10 years ago - it was expensive but good quality. However we noticed it getting more uncomfortable - the seat foam cushions have split. We have been away for the past 18 months so missed the opportunity to claim under warranty. Whilst we understand these rules, I am just very dissappointed that we now need to get rid of our $8000 lounge after 10 years. We loved the lounge but we are quite disappointed now. Thank you for your very prompt reply, I have reached out to y... read more
Frequently asked questions about IMG Comfort Furniture
How is IMG Comfort Furniture rated?
IMG Comfort Furniture has a 4.2 star rating with 38 reviews.
When is IMG Comfort Furniture open?
IMG Comfort Furniture is open now. It will close at 5:30 p.m.
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