Imani Boutique Spa

Mathew P. 

on Birdeye

3 months ago

Review for Imani Boutique Spa – A Warning to Future Customers If you're thinking of purchasing a voucher or treatment from Imani Boutique Spa — think twice. In December 2023, I purchased a $100 Luxe Pedicure voucher. It was charged at full price, with no expiry, no terms, no indication it was part of a “limited promotion.” Under Australian Consumer Law, that makes it valid for three years — no exceptions. But instead of honouring that legal obligation, the business has taken me on a carousel of excuses: First, they claim... read more

Mathew P. 

on Birdeye

3 months ago

Review for Imani Boutique Spa – A Warning to Future Customers If you're thinking of purchasing a voucher or treatment from Imani Boutique Spa — think twice. In December 2023, I purchased a $100 Luxe Pedicure voucher. It was charged at full price, with no expiry, no terms, no indication it was part of a “limited promotion.” Under Australian Consumer Law, that makes it valid for three years — no exceptions. But instead of honouring that legal obligation, the business has taken me on a carousel of excuses: First, they claim... read more