Imaging & Radiology Baylor Scott & White Medical Center – Grapevine

Joshua G 

on Google

2 months ago

Very disappointed with my experience with Baylor Scott & White. I have been trying to get a cardiac MRI scheduled since July 8, 2026. After weeks of emails, phone calls, and confusion—including staff initially contacting the wrong cardiology office—I was finally told everything was approved and that my appointment would be scheduled once an Abbott representative was available because of my pacemaker. My MRI was scheduled for August 12 at 3 PM. Then, just TWO HOURS before my appointment, an MRI tech called and canceled becau... read more

Joshua Gillispie 

on Google

2 months ago

Very disappointed with my experience with Baylor Scott & White. I have been trying to get a cardiac MRI scheduled since July 8, 2026. After weeks of emails, phone calls, and confusion—including staff initially contacting the wrong cardiology office—I was finally told everything was approved and that my appointment would be scheduled once an Abbott representative was available because of my pacemaker. My MRI was scheduled for August 12 at 3 PM. Then, just TWO HOURS before my appointment, an MRI tech called and canceled becaus... read more

Kim Rhodes 

on Google

8 months ago

I have received excellent care for tests and surgery multiple times incurring over 10 nights inpatient. Check in was efficient and care was top notch. The doctors and nurses all provided exemplary care and communication. 

Craig Harrison 

on Google

a year ago

Had a 9:45 appointment, called prior to appointment stating I’m running behind 9:54 ETA. They say it’s fine. Get to the facility exactly when I say I will, takes me 10 minutes to find parking all the way up on the 5th floor. As im walking into the lobby they call me to tell me I have to reschedule… they didn’t care I was here. Couldn’t tell me this when I called the first time? 

Ryan Mitchell 

on Google

5 years ago

Dropped off images to be reviewed. They called next day asking for images I already gave them. Lady said she promised to call by end of day to give me update. never did. Called to insist only to be told to try back after the weekend. Waiting to find out if I have cancer and they seriously don't care at all.