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Illinois Department of Insurance
- Insurance
- Springfield, IL
About this business
Location details
320 W Washington St, Springfield, IL, 62701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Between them and MO im not sure who’s customer service is the worst. Miserable tones when their on the call . I moved from one state to the next have been speaking between them and the other state agents over a month between calls and emails to simply switch my license over to the next state . This was a first time process for me and I didn’t know how the process goes . Followed the instructions that have been giving between both states just to find out I have been giving misinformation incorrect instructions now have a canc... read more
Quite obviously, the office does NOTHING for consumers and has been DOING nothing to advocate for Illinois citizens for years now. This is why current premiums are egregiously high (...because insurers are being allowed to be more rapacious than ever before) and why companies are not being held to account for what they are responsible. Thanks to J.B. Pritzker, Bruce Rauner, et al.!
Craig, I believe at the Chicago office, is the absolute best. He answered all my questions proffessionally and courteously. Craig shows that the IDOI can be your best advocate.
IDOI accepts misrepresentations from an insurance carrier's responses to complaints as cause to close any citizen's complaint. IDOI was NO help whatsoever at resolving issues with a bad Allstate insurance agent and their staff, causing delays in coverage for my small business, and then ultimately, no coverage at all.
No help at all with resolving a formal complaint against an Allstate agent. So why does this department even exist?
Frequently asked questions about Illinois Department of Insurance
How is Illinois Department of Insurance rated?
Illinois Department of Insurance has a 2.9 star rating with 120 reviews.
When is Illinois Department of Insurance open?
Illinois Department of Insurance is closed now. It will open at 8:00 a.m.
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