Illawarra Animal Hospital - Figtree

Luka 

on Google

2 weeks ago

Thank you to the team at IAH for helping with putting our senior pet to sleep. And big thanks to Dennis for being very kind and understanding throughout the whole process. 

kathleen brennen 

on Google

2 weeks ago

Unfortunately we had to put our beautiful girl Angel to sleep last week. She was a very reactive old girl and didn't like people other than our family. Everyone was wonderful, from the reception staff that arranged a home visit to the lovely Vet and assistant that came with her on the day. Very compassionate and understanding. Gave us plenty of time to say our goodbyes assuring us that there was no rush and to take as long as we needed. Can't thank you all enough for making a painful experience as good as it could be. R.I.P ... read more

salon cameron 

on Google

2 weeks ago

I was extremely disappointed with the way Bell treated both us and the native bird we brought in. She was very dismissive from the start, repeatedly cutting us off when we tried to explain the situation. Her manner came across as uncaring, and there was no compassion or interest shown toward the injured bird at all. The overall customer service was poor, and I left feeling that both our concerns and the animal’s welfare were not taken seriously. The lady Cath on the front desk was lovely to deal with, so thankyou for your ki... read more

nebulous glint 

on Google

2 weeks ago

recently took our pet here and it's absolutely the last time we ever will. i've brought a few of my pets here over the years (as well as to canon and ball) and 9/10 times i've felt brushed off, like little compassion was given to my pets, and like the vets were under some sort of time crunch which caused them to come off quite uncaring and cold. our most recent visit was utterly heart breaking, our baby returned to us after a really minor procedure a complete shell of herself, fearing to be touched even by her dad whom is he... read more

Leah Richo 

on Google

4 weeks ago

I've had good experiences here with my staffy, they treated him well for a jaw infection and diagnosed him with hip dysplasia when no other vet throughout his 14 years ever did. Towards the end of his life the girls who euthanized him were lovely about it and gave warming condolences. There have also been times where treatment plans are either misunderstood or not explained properly. Something I was told for my Dachshund would be a fluid sack that if drained would likely keep coming back and isn't harmful, turned out to be a... read more