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IKEA
- Retail
- Merriam, KS
About this business
Location details
6000 Ikea Way, Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
RE: Unresolved Delivery Issue and Repeated Customer Service Failures I am writing to formally document what has been, without question, the worst customer service experience I have had with any retailer in years. I ordered four Billy bookcases with height extension units. When the order was delivered, one of the height extension units was broken. I immediately notified the delivery driver and then called customer service to request a replacement. I was told the item was a “last chance to buy” product and that there was no in... read more
I am a regular weekly shopper at the IKEA Merriam, Kansas location, and I genuinely enjoy shopping here. I am very familiar with the store and the self-checkout process, and I have always been honest and respectful. Recently, however, I’ve felt uncomfortable with how one particular employee consistently monitors and interacts with me at the self-checkout area. I understand that it is her job to ensure items are scanned correctly, and I fully support loss-prevention efforts. That said, the repeated assumptions and tone used t... read more
Frequently asked questions about IKEA
How is IKEA rated?
IKEA has a 4.3 star rating with 9,586 reviews.
When is IKEA open?
IKEA is closed now. It will open tomorrow at 10:00 a.m.
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