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175 S 3rd St Suite 200, Ste 200, Columbus, OH, 43215, United States
Get directionsIdry provided exceptional customer service and was very thorough and honest with how we needed to treat the mold in our basement. They connected us with Pro Tech basement solutions who was quick, thorough, and friendly. After a quick trip from Pro Tech we were assured the foundation in our basement was not the problem, and that the pipes leading from the house to the street were likely blocked. The tech offered several other tips to keeping our basement dry, free of charge. I would absolutely recommend both Idry and Pro Tech... read more
iDry came to investigate an odor in the home we had been dealing with for over a year. They quickly identified the problem and gave us the information we needed to take care of it. Very helpful and did not push their services on us. Will definitely be calling them if we have any further issues.
Good people give me hope. Thank you Curtis and Catherine (sp?) for being so incredibly helpful every step of the way. I wish I could trust that everyone is as honest and attentive as you are, but I guess google reviews are the next best thing. I'm grateful for the thorough communication, home visit to assess the situation, communication with the foundation repair company and follow through. I wish you both all the best. Big thanks.
Curtis did a great job inspecting our basement, identifying the issue (in our case was thankfully not mold and was efflorescence) and gave us great instructions on how to resolve the issue and treat it going forward. Very kind and informative.
★★★★★ I had an excellent experience with iDry Columbus, especially Curtis and Cathryn. They responded promptly, arrived on time, and took the time to thoroughly inspect the situation and answer all of my questions. What stood out most was their honesty and professionalism. Rather than trying to sell me services I did not need, they focused on providing practical, cost-effective advice and clearly explained the available options. They were extremely knowledgeable, patient, and generous with their time. Their guidance gave me ... read more
iDry Columbus has a 4.9 star rating with 71 reviews.
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