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875 Panorama Trail S, Rochester, NY, 14625, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Huge shout-out to Chris Canto for the excellent customer service he provided with my 2025 Honda Prologue. I had it serviced for a recall and axles and Chris was very accommodating and helpful in making sure everything was done and explained to me. Very friendly and made the experience awesome!
I’ve had the pleasure of receiving consistently excellent service from IDE Honda over the years, from my Honda Fit, to my 2016 Honda Accord, and most recently, my 2022 Honda Civic Hatchback Sport. Their service has always been professional, efficient, and courteous, and this visit was no exception—they had me in and out in no time. Chris, Jim, Nick, and Yousef—and the rest of the IDE Honda Service Advisor Team, what an exceptional team!! Your professionalism, knowledge, and commitment to customer service truly stand out. I c... read more
2024 civic sport touring in for an oil change and a speaker warranty. Made an appointment online hassle free, Chris helped me out when i got there, and by far the easiest experience i’ve had at a dealership. Admittedly i was apprehensive because every other Honda dealership in the area has given me a problem and honestly almost scared me off entirely, but they definitely earned my business.
I recently had an urgent car issue with my Honda. Jim Milella from Ide Honda, my Service Advisor, answered my call immediately and had me bring my car in. Jim was able to obtain a loaner for me to use for a few days while the car was being looked at. Problem solved. Jim stayed in touch with me throughout. Much appreciated the service from Jim.
Ide Honda Service has a 4.7 star rating with 121 reviews.
Ide Honda Service is closed now. It will open at 7:30 a.m.
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