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Icon Interiors
- Construction
- New York, NY
About this business
Location details
307 7th Ave 2nd floor, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Although the designs are nice. I have had the worst experience. Ordered 2 chairs 757 dollars. Waited months after ordering they do not tell you this. Months to get your order. This started in Sept 2025. While waiting decided to order a third chair. When the first 2 arrived they were damaged. The company had me send pics & video so I did. They sent replacements. The replacements were damaged worse than the first. Once again I contacted them sent pics and video. They offered a $25 refund, more replacements or store credit. I j... read more
Great experience with general contractors Cleveland Ohio businesses trust. One of the top commercial construction companies Ohio with strong Cleveland construction industry knowledge.
Ordered an item online and was informed weeks later that the delivery would be in more than 3 months. Wrote them to cancel the order pre production and they told me the only way to cancel is to cancel within 24hours (before actually receiving a shipping estimate) or wait until it is delivered and then return it and having to incur the cost for shipping it back. No common sense, unhelpful customer service, horrific business practice.
DO NOT BUY from Interior Icons. I ordered two Pia Ottomans in Rust Velvet. What I received was labeled “Red Velvet” and looks nothing like the color shown on their website—much redder and completely off from the decor I planned around it. Despite multiple emails, photos, and a clear explanation that this was a case of misrepresentation, not order error, the company refused to offer any resolution beyond a return. I wasn’t asking for a refund—just a reasonable store credit to acknowledge the difference between what was advert... read more
I haven't even received the item I ordered yet, but my experience is soured by the shipping/delivery process. It is relatively costly, but the issue is that the shipper is a third party. It took me a half hour to try to reach them. This, after navigating around a clumsy website. The phone number is buried on the site somewhere. The chat cut off all three times I tried. "sorry, your chat has ended" - but it didn't end. It simply cut me off. As for dealing directly with Interior Icons on delivery issues, I felt customer servic... read more
Frequently asked questions about Icon Interiors
How is Icon Interiors rated?
Icon Interiors has a 3.4 star rating with 13 reviews.
When is Icon Interiors open?
Icon Interiors is open now. It will close at 5:30 p.m.
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