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IC Realtime Security West Coast LLC
- Security Systems
- Goodyear, AZ
About this business
This company offers the sale of security equipment.
Location details
14180 W Van Buren St # B105, Ste B105, Goodyear, AZ, 85338, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have the ICREALTIME NVR. Called for an RMA, this NVR's front USB port stopped working. They at first said yes to sending me an RMA. Then refused and sent me back to Dennis Sage, company who sold and installed it. The problem is going back to DS, they want to charge $150 per hour just to deinstall and reinstall. And NO loaner. What's the point of a security system, if its down for an unspecified time? Ridiculous customer service posture from both companies. 🙄
I have the ICREALTIME NVR. Called for an RMA, this NVR's front USB port stopped working. They at first said yes to sending me an RMA. Then refused and sent me back to Dennis Sage, company who sold and installed it. The problem is going back to DS, they want to charge $150 per hour just to deinstall and reinstall. And NO loaner. What's the point of a security system, if its down for an unspecified time? Ridiculous customer service posture from both companies. 🙄
A++ / 110% Quality Care Rating. We are a distributor of ICR's product. We end up working very closely with the ICRealtime team; from Sales to Customer Service to Technical/Product Support. Susie G. (Sales) Matt A. (Tech Support) & Amanda S. (RMA Support) have helped my team and I (along with EU's that call ICR directly) immensely !!! The support is truly appreciated and their authenticity in customer care and service is at a level / standard that can't be taught or trained. They rock - and are an asset to the IC Realtime org... read more
I’ve been using IC real-time as my vendor for many years. I have been very happy with the product. Recently my sales representative has been replaced by Adrian Pop and my experience has sky rocketed. He is very attentive to my needs and my customers needs. Their products are fast to ship and high quality. I am more than happy with the service provided and shall continue to find my business at IC Real-time security and will recommend their services to all my associates.
Frequently asked questions about IC Realtime Security West Coast LLC
How is IC Realtime Security West Coast LLC rated?
IC Realtime Security West Coast LLC has a 4.7 star rating with 47 reviews.
When is IC Realtime Security West Coast LLC open?
IC Realtime Security West Coast LLC is closed now. It will open on Monday at 9:00 a.m.
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