IBJI Libertyville OrthoAccess Immediate Care

Kelly McCormick 

on Google

10 months ago

I’d love to leave a review based on the quality of care, but unfortunately they were unable to provide that despite us arriving prior to their listed close time. We believe my son broke his finger and were attempting to seek care, but they actually close to patients at 5:45 despite the website listing 6 pm. We also attempted to call prior to going, but they stop taking calls at 5. This is obviously and extremely poorly run business with no empathy even for children. 

Nick Schneider 

on Google

a year ago

Reserved a time, showed up early, excellent ppo insurance and fully covered, my GP referred me to them. I'm in lots of pain, possible cracked rib. Because it wasn't a possible surgery case, the TWO doctors there wouldn't see me. No x-ray, no meds or care instructions. It doesn't matter if you are in pain, if they can't cut or poke it and bill insurance for that, you are out of luck. They told me to go to another urgent care. I'm floored - terrible, terrible money grubbing people. 

Anonymous 

on Google

a year ago

I checked in at 2:30pm and still in the waiting area one hour later, when I asked about when I was going to be seen the young lady at front desk said I am next, 5 people have been called ahead of me! 

Marlene Vargas 

on Google

a year ago

I checked in at 2:30pm and still in the waiting area one hour later, when I asked about when I was going to be seen the young lady at front desk said I am next, 5 people have been called ahead of me!