This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
IBC Technologies
- Contractors
- Burnaby, BC
About this business
Location details
8015 N Fraser Way, Burnaby, BC, V5J 5M8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Boiler seems good - just 1.5 years new... had an ingition module fry during an eclectical storm. IBC helped diagnose the issue and recommended the part to replace. Had to find the warranteed part thru a 3rd party with no help from IBC, buy the part, and now IBC is not reimbursing me for the warranteed part I had to buy. Installation was no problem, and they should also be on the hook for the labor. But crickets when I send them emails asking where is the reimbursement? Bottom line--- IBC does not stand behind their warranty.
I would think twice before installing any IBC boiler product. My experience with their customer service is horrendous. They are dishonest, lied to me about their warranty coverage policy and fail to respond to requests in a timely fashion.
Very disappointed. Nobody called you back after you left a message, and nobody answered tech support. I have waited three hours.
Very disappointed with this company. Had a new boiler installed 7 years ago and have had a technician out every year to fix it. The fan went twice, leaked and fried the motherboard, it’s leaking carbon monoxide, leaking condensation again, and now told it needs replacing. IBC won’t honour 10 year warranty because we don’t have receipts that say it was serviced every two years. Well we were too busy paying thousands of dollars fixing the boiler every year to give a crap if it was serviced or not. (We have had it serviced twic... read more
Purchased this IBC boiler 5-6 years ago. Since owning the thing we have experienced issues every year. Replace sensors constantly spending over 1000 a year in something that should be reliable and an investment over 15000 dollars. Could buy a car with that….: I do no recommend their products they are a money pit and you would be stupid to get into something like this. I wish I saw all the reviews prior to buying it but, our installer Milani recommended the product as the best of the best. We trusted their honesty but just a ... read more
Frequently asked questions about IBC Technologies
How is IBC Technologies rated?
IBC Technologies has a 3.1 star rating with 62 reviews.
When is IBC Technologies open?
IBC Technologies is closed now. It will open on Monday at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com