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IAA Richmond
- Automotive
- Ashland, VA
About this business
Leading global auto auction marketplace connecting buyers and sellers of cars, trucks, motorcycles, RVs and more.
Location details
10390 Sadisco Dr, Ashland, VA, 23005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst service and belligerent staff.
My insurance company requested that IAA pick up my car because it was declared a total loss. It took them five days to get it with no real explanation of why it took so long .When I went to retrieve my stuff from the car the car had been totally rifled through And several items missing. While there’s no way to prove who took the items, It sure is unsettling that my car had been gone through and my stuff missing. The sunglass holder was open, a car safety bag I had was gone through, money missing from the center console. Car ... read more
worst place ever.. customer service at its worst.
Great location
Great employees always nice and easy to deal with, however yard gate supposed to be open at 8 o’clock for them to bring the cars out and been few times we have to wait for over 20 minutes after 8 for them to start bringing cars out, and if you arrive 5 minutes after 430 they won’t bring you a car because its passed 430 yard hours… someone need to get this situation straightened out because we all have things and work to do waiting for 30 minutes passed 8 o’clock posted hours isn’t convenient.
Frequently asked questions about IAA Richmond
How is IAA Richmond rated?
IAA Richmond has a 3.3 star rating with 90 reviews.
When is IAA Richmond open?
IAA Richmond is closed now. It will open on Monday at 8:00 a.m.
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