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IAA Lubbock

3.4

About this business

Leading global auto auction marketplace connecting buyers and sellers of cars, trucks, motorcycles, RVs and more. 

Location details

5311 N County Rd 2000, Lubbock, TX, 79415, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4102 reviews
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Aisoli Alvarado Q.'s profile image
Aisoli Alvarado Q. 
on Google
2 weeks ago

Terrible experience. The car had new forklift damage and was missing parts upon pickup. The location is remote and hard to access, making it expensive and difficult for tow trucks. They don’t offer support in other languages and completely ignore written requests or letters. I absolutely do not recommend this auction site. 

Elio Torre's profile image
Elio Torre 
on Google
3 weeks ago
James Barker's profile image
James Barker 
on Google
a month ago

You NEED a safety vest. You also need at least 2hrs to get loaded if you are not part of their driver's. While you are waiting, there will be lots of drivers for IAA that will drop off and pick up before you, regardless of when you got there. Plan to be there for 3 hrs per car you are picking up. 

Alpha Trailer Rentals's profile image
Alpha Trailer Rentals 
on Google
a month ago

You NEED a safety vest. You also need at least 2hrs to get loaded if you are not part of their driver's. While you are waiting, there will be lots of drivers for IAA that will drop off and pick up before you, regardless of when you got there. Plan to be there for 3 hrs per car you are picking up. 

Yura's profile image
Yura 
on Google
a month ago

No room for trucks, one forklift crawling like it’s on its last breath, and the staff moves slower than a traffic jam in reverse. I stood under the scorching sun for three miserable hours just waiting for a single damn truck—and they wouldn’t even let me stand in the parking lot. Is this a logistics facility or a bad joke? 

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Frequently asked questions about IAA Lubbock

How is IAA Lubbock rated?

IAA Lubbock has a 3.4 star rating with 102 reviews. 

When is IAA Lubbock open?

IAA Lubbock is closed now. It will open on Monday at 8:00 a.m. 

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