IAA East Bay's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

IAA East Bay

3.3

About this business

Leading global auto auction marketplace connecting buyers and sellers of cars, trucks, motorcycles, RVs and more. 

Location details

2780 Willow Pass Rd, #A, Bay Point, CA, 94565, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.3137 reviews
Select a rating
Geo Ko's profile image
Geo Ko 
on Google
a month ago

Less than one star because the ladies at the front desk especially the ones with glasses don’t understand customers it’s really frustrating for customers to deal employees that don’t understand anything. And what I mean by don’t understand- their goal is to make your life harder, to cause more problems for you. It’s clear that they hate their job. I must’ve reinstated the purpose I was there in 5 different ways before they let me retrieve my belongings from a vehicle that’s in my name. What I was retrieving was in their note... read more

Raphaël Delain's profile image
Raphaël Delain 
on Google
a month ago

Our insurance brings our car here for an estimation. When we came back to take some personal effects everything was already in some bags, and we had some missing items (air compressor, OBDII reader, perfume), they also destroyed the rear dashcam because it's apparently too hard to remove 2 screws, so they stole and destroyed for more than $150 of goods. The car was still belonging to us at that time, so even if the people at the desk are fine, the workers literally stole some personal items, do not let your insurance bring y... read more

Mehmethan SARI's profile image
Mehmethan SARI 
on Google
a month ago

I can't remember another place like this awful and bad. Rude workers. Less than one star 

Raphaël Delain's profile image
Raphaël Delain 
on Google
a month ago

Our insurance brings our car here for an estimation. When we came back to take some personal effects everything was already in some bags, and we had some missing items. The car was still belonging to us at that time, so even if the people at the desk are fine, the workers literally stole some personal items, do not let your insurance bring your car here at any cost. 

Noorullah Walizada's profile image
Noorullah Walizada 
on Google
a month ago

I wish I could’ve give them 0 star. I’m a dealer really close to this branch like 5min away and I’ve always wanted local business but this brunch is a scam. I’ve had 5 car bought from here saying run and drive and when they bring it out the car won’t even start, also I bought a car with a cat on but when I got it it was missing. I talked to the manger he only helps his Spanish speakers and for other he don’t give a f. They take advantage of their terms and conditions, also I’ve highly doubt that the brunch manger gets a cut ... read more

View all google reviews

Frequently asked questions about IAA East Bay

How is IAA East Bay rated?

IAA East Bay has a 3.3 star rating with 137 reviews. 

When is IAA East Bay open?

IAA East Bay is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com