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IAA Central New Jersey
- Automotive
- Morganville, NJ
About this business
Location details
426 Texas Rd, Morganville, NJ, 07751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I arrived 20 minutes before closing and arranged to pick up the car. They refused to give me the car. The forklift drivers, including the senior employee, told me I couldn't pick up the car, even though there was still plenty of time. They refused to show me where the car was parked so I could come and pick it up myself. So I was left without my cargo. Terrible staff! Except for the employees who work in the office, they were very polite. Another car transporter arrived right after me and they gave him a car using a forklift... read more
Called regarding my vehicle trying to get information because it just so happened my adjuster was out of office. All i was told was to sign documentation so it could be picked up by the insurance. The man i spoke to was very ignorant and rude when i repeatedly tried to explain the situation. finally stated vehicle was totaled i gave thanks and he hung up on me. decent customer service isn’t that hard to give if you don’t like your job or speaking on the phone quit and find something else.
Frequently asked questions about IAA Central New Jersey
How is IAA Central New Jersey rated?
IAA Central New Jersey has a 3.7 star rating with 107 reviews.
When is IAA Central New Jersey open?
IAA Central New Jersey is closed now. It will open tomorrow at 8:00 a.m.
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