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IAA Asheville

3.6

About this business

Location details

4900 Hendersonville Rd, Fletcher, NC, 28732, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.682 reviews
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Trent Lampinen's profile image
Trent Lampinen 
a month ago

Place is terrible. Bought a Silverado and they damaged the truck with the loader. Watched the operator hit my vehicle with his forks on his loader. Front bumper was damage, radiator was damaged and the power steering cooler was damaged. Gotta love a poorly ran facility with incompetent employees. 

Amadeo Perez's profile image
Amadeo Perez 
2 months ago
cendy botello's profile image
cendy botello 
4 months ago

Very disappointing experience. The older gentleman with a white beard and heavier build was extremely rude and unprofessional, not only toward customers but also toward his coworkers. His behavior created a very negative atmosphere and ruined our visit. When I tried to get help from the other employees, he wouldn’t even allow them to assist me. On the positive side, the rest of the staff were kind, polite, and respectful — but unfortunately, this one individual overshadowed all of their good work. Management should address t... read more

Mohammed01 Kamara's profile image
Mohammed01 Kamara 
6 months ago

I been doing business with other branches but this Asheville NC branch is terrible I bought a SUV from them the front tires was flat and battery was dead brought the vehicle home got a new battery replaced it came to realized the vehicle transmission was bad I called them day later let them know what happened they told me when the vehicle leave the lot they are not responsible for it but the description says that the car was running and drive now I don’t have money to replace the transmission I am stocked with the vehicle. 

Gennadiy melnik's profile image
Gennadiy melnik 
a year ago

Frequently asked questions about IAA Asheville

How is IAA Asheville rated?

IAA Asheville has a 3.6 star rating with 82 reviews. 

When is IAA Asheville open?

IAA Asheville is open now. It will close at 5:00 p.m. 

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