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iA Financial Group
- Insurance
- Vancouver, BC
About this business
Location details
400 - 988 W Broadway, Vancouver, BC V5Z 1K7, Canada, Vancouver, BC, V5Z 1K7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
professional knowledge about investment and staff are very friendly
Terrible Experience – Avoid Unlike B2B, B2C customers are treated with zero respect. I tried to cancel my contract—ignored. When I returned the car, the dealer canceled the contract but kept my money. I contacted iA, and they just said it’s my problem. Unprofessional and dishonest. Stay away.
Tried to request my in laws contract information for OVER 1 year agreeing to pay the $50 fee multiple times. Tried to contact them numerous times via email, phone, and calling a random person at their head office. I was told to request a new advisor and would receive a response within 2-3 business days. 2 weeks later no response. I was told to “simply” fill out their form for 3-5 advisors in hopes to finally get a copy of my contract. (pictured) One year later, I still don’t have the contract so we cancelled. Impossible to g... read more
Terrible and very frustrate with their service. I got insurance for my parents and the agent literally charged me approximately 600$ upfront and when i contact him afterwards he BLOCKED my number didn’t respond to any of my messages. Also the agent charged me $1328 per person and gave me the standard policy. Which is insane. I would have go to other insurance companies and get the standard policy for 1000$ . I also Contacted emergency department they gave me customer care number and was on waiting list for 2 hours. Nobody an... read more
Frequently asked questions about iA Financial Group
How is iA Financial Group rated?
iA Financial Group has a 2.7 star rating with 97 reviews.
When is iA Financial Group open?
iA Financial Group is open now. It will close at 4:30 p.m.
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