I E Shaffer & Co Inc

Isabella High (Bella High) 

on Google

2 months ago

I called I.E. Shaffer on behalf of a client to request paperwork for a rollover and I couldn't even finish my sentence before I was interrupted. This is my second time calling and both times I spoke with the same woman. She didn't let me speak again before she transferred me elsewhere. I think the customer service team needs some serious training on politeness. 

Jasmine Sabater 

on Google

2 months ago

Great company with the best staff!! Everyone who works here is fabulous. 

Anthony Biamonte 

on Google

2 months ago

I would give ZERO stars if that was an option. My company Senior Accounting Manager called with a basic question on some DBL payments made for federal tax reporting and the woman Nicole that answered the phone was extremely nasty and for no good reason. The reports they sent said to call with any questions - buyer beware - if you call you may get yelled out with attitude. Wow - so unprofessional. Maybe it's a mix of mean and incompetence, but I will repeat with what many others on these reviews have said before me - this out... read more

Jasmine Sabater 

on Google

4 months ago

Great company with the best staff!! 

CAPTAIN 

on Google

9 months ago

This outfit is terrible. I wouldn't trust them with my grandson's piggy bank. I retired on April 28, 2024 and they did not deposit H&W benefits for the last 2 months I worked. Claimed they couldn't make deposits to my account after the retirement date. Had to threaten them that I was calling L&I before they corrected issue. Be careful when you're about to retire. Keep good records of your hours and benefit statements or you could end being out 1000s of dollars.