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I D Enhancements Inc
- Security Systems
- Hartsville, SC
About this business
Location details
2125 N 5th St, Hartsville, SC, 29550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to Midnight | |
| Sat | Closed | |
| Sun | Closed |
I have been purchasing from ID Enhancements for a number of years and recently needed to make another purchase so I checked pricing on the website to make sure my PO was for the correct amount. I got the price with shipping, etc. and submitted my PO request. After I got my PO # I went back to the website to purchase my order and the price was NOT correct. A few days prior, the price per unit was $5.99 but today the price was showing $599.00 per unit!! I knew that was not correct and contacted ID Enhancements to inquire so I ... read more
Awesome service today. Actually the service is great every time I call. Today was a bit crazy with our order. Samantha handled it like a pro and sounded like she had a smile on her face the whole time!!!
Purchase your electronics elsewhere. Terrible experience and slow to respond company without trying to correct faulty equipment being sold by them claiming to only be a the middle man and items being out of their control. After being sold faulty equipment it is taking over 2 weeks to receive a replacement and as a "courtesy" they aren't charging for ground shipping. It shouldnt take this long for a company to help correct faulty equipment they are selling.
Oh my! Customer service was outstanding! Probably one of the best experiences I've had in a long time. My order was no longer available and therefore had to be canceled due to a recent change from their supplier. The team at ID Enhancements went above and beyond to find another supplier to fulfill my original order. I received phone calls and emails keeping me aware of the status the whole time. Amazing! Great job! Thank you!
Disappointed with customer service as I placed an order before 2pm and paid for upgraded shipping via 2-day air. When item did not arrive within 2-days and I tracked the order, it was on a truck. I strongly recommend avoiding any sort of upgraded shipping with this firm. Customer Service would not even refund the difference in shipping costs so they do not seem to care about standing behind their commitments. Hopefully no issue with the product because I can only imagine the return support.
Frequently asked questions about I D Enhancements Inc
How is I D Enhancements Inc rated?
I D Enhancements Inc has a 3.9 star rating with 35 reviews.
When is I D Enhancements Inc open?
I D Enhancements Inc is closed now. It will open on Monday at 8:30 a.m.
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