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I Care Optical
- Healthcare
- La Vista, NE
About this business
Location details
I Care Optical, 9737 Giles Rd, La Vista, NE, 68128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 6:30 p.m. | |
| Wed | 9:00 a.m. to 6:30 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I made the mistake of going to I Care Optical for an exam and new glasses. I had a very good exam and the prescription was spot on. Unfortunately the glasses have been a huge disappointment. At 30 days a screw fell out and the lense fell out. Yes they put a new screw in. They have refused to adjust them so they actually fit. Now at six months they have broken in two. I merely unfolded them to put them on. I called because I was never given a warranty and still do not know if they will be fixed. I have called them several tim... read more
Update: After working with insurance on an issue I had w/ overpaying, the employees at I Care Optical worked to get it resolved and refunded.
Dr. Linn, Dr. Jenn, and Alyssa are the best! They took such good care of me and were really helpful on helping me decide on a pair of glasses. They are so sweet and really know what they’re doing. 10/10 experience
Don’t assume they look at when you’re eligible for benefits. I was reminded by them to schedule my appointment, which I did. Then when checking out after my appt I was surprised that I wasn’t even eligible for benefits yet and had to pay an extra $75. I was told that “oh I’m sorry, you’re insurance is weird” so if you suspect you also have weird insurance- double check.
This may be a smaller office, but the level of professionalism and care is outstanding. Dr. Jon Houck and his entire team were excellent. Dr. Houck took the time to genuinely listen to my concerns. During my last eye exam at another office, I was told I no longer had astigmatism in my right eye, which never seemed right to me. Dr. Houck confirmed that I absolutely still have it and adjusted my prescription accordingly. My vision is now back where it should be. He also helped me save money on my contact lenses after discussin... read more
Frequently asked questions about I Care Optical
How is I Care Optical rated?
I Care Optical has a 4.4 star rating with 34 reviews.
When is I Care Optical open?
I Care Optical is open now. It will close at 5:00 p.m.
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