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I-5 Toyota Service

3.4

About this business

At I-5 Toyota, we know your you think a lot about where to take your vehicle when it needs a checkup or a repair. Bring it by the I-5 Toyota Toyota Service Department to be sure you are getting your vehicle the best care possible. Don't be fooled by other places that use substandard replacement parts, and only see dollar signs when you drive up. The I-5 Toyota service department cares about your safety and the life of your car. 

Location details

1950 NW Louisiana Ave, Chehalis, WA, 98532, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
ThuClosed
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 3:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
3.429 reviews
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T.J. Henley's profile image
T.J. Henley 
on Google
3 weeks ago

Having pre paid maintenance as part of my loan for my car is unfortunately something I dread due to this location. It is one of the closest affiliated service centers I can access where I live. I’ve had an issue more than once with this service center not applying my bottom car cover correctly. Whether that be hanging to the ground or half way clipped. I understand that they may be busy and it is not such a big deal to some people. But to me it comes off as a little insulting. I try to be patient and understand but it feels ... read more

amber mcmullan's profile image
amber mcmullan 
on Google
a month ago
Paden's profile image
Paden 
on Google
a month ago

They can’t follow simple written instructions such as “no car wash”. As a result my trucks paint was ruined. I wouldn’t trust the service department with any car of mine. I was told manager would contact us the next day, that did not happen… 

Cynthia Czikall's profile image
Cynthia Czikall 
on Google
a month ago

I brought my truck in for a free oil change that came with purchasing it. The service advisor (who was very helpful and sweet!) asked me if I wanted a car wash, and I politely declined since I have it detailed professionally. She even wrote “no wash” on the service hang tag. I was frustrated when I went out to it afterwards and saw that it had been ran through the wash, water still left on it, and water spots on the parts that had dried while it was sitting for who knows how long. The entire truck was covered in them, which ... read more

Blake Bennett's profile image
Blake Bennett 
on Google
9 months ago

I'm thinking there is new management here service went from fast and friendly so slow and uninformed . I just for the life of me don't understand why they would allow it to get this bad so slow 

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Frequently asked questions about I-5 Toyota Service

How is I-5 Toyota Service rated?

I-5 Toyota Service has a 3.4 star rating with 29 reviews. 

When is I-5 Toyota Service open?

I-5 Toyota Service is closed now. It will open tomorrow at 7:30 a.m. 

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