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2404 Crain Hwy, Bowie, MD, 20716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I will not be doing business here again. After several management changes and advisor turnover, the quality of service has gone severely downhill. I booked a 4:30 PM appointment and admittedly arrived late at 4:40 PM, which was my fault. However, instead of being met with any professionalism or understanding, a female advisor came out and immediately asked me what I was doing there, even after I confirmed I had booked the appointment through the scheduler. She then told me all the technicians had already gone home and that t... read more
I have had 4 hyundais and never had any issues until now. I purchased a 2025 Hyundai Sonata from this dealership brand new no miles and after 1 year and 13,000 miles later my transmission needed to be replaced. My car sat at this dealership for 39 days. The worst customer service in the sense that i had to call multiple times to check on the status of my car. I was given misinformation and the runaround numerous times, and did not receive call backs when i was told i would. It wasn’t until i spoke with the manager Chris that... read more
Horrible service. Came in FOUR TIMES for an extended warranty claim. Submitted all my information, only for my name to “not be on file” each time. Ridiculous and an absolute waste of my time. Do NOT recommend
I wish I could give less than 1 for the very awful customer service I was waiting about 3 hours to replace the engine oil and filter on top of that I received the car scratched and they denied it even though they didn’t capture it at the time of receiving it. The manager is not cooperative and denied what he said and hide the truth. I wish I didn’t buy the car from this dealership. Finally, I advise everyone to be careful and think twice before they visit this awful place overall.
I wish I could give less than 1 for the very awful customer service I was waiting about 3 hours to replace the engine oil and filter on top of that I received the car scratched and they denied it even though they didn’t capture it at the time of receiving it. I wish I didn’t buy the car from this dealership. Finally, I advise everyone to be careful and think twice before they visit this awful place overall.
Hyundai Service has a 2 star rating with 17 reviews.
Hyundai Service is closed now. It will open at 7:00 a.m.
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