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2404 Crain Hwy, Bowie, MD, 20716, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
I wish I could give less than 1 for the very awful customer service I was waiting about 3 hours to replace the engine oil and filter on top of that I received the car scratched and they denied it even though they didn’t capture it at the time of receiving it. The manager is not cooperative and denied what he said and hide the truth. I wish I didn’t buy the car from this dealership. Finally, I advise everyone to be careful and think twice before they visit this awful place overall.
I wish I could give less than 1 for the very awful customer service I was waiting about 3 hours to replace the engine oil and filter on top of that I received the car scratched and they denied it even though they didn’t capture it at the time of receiving it. I wish I didn’t buy the car from this dealership. Finally, I advise everyone to be careful and think twice before they visit this awful place overall.
I was missing my wheel locks and they replaced them immediately at no cost. Great customer service.
The worst customer service, you buy a used car and it comes with a 60 day warranty. The car is having issues and you bring it in but they said oh its nothing but we will give you a 1 year warranty for free. I don't want that I purchased a warranty elsewhere and you need to honor the warranty and fix the car. I was also told I would get a loaner car, Marcus has yet to return my multiple calls and this is how this company does business. Shame on them for taking advantage of consumers who believe them in good faith so I guess t... read more
My service advisor Chester for the Genesis excellent. Great personality and keep me abreast of what my vehicle needed at the specific time.
Hyundai Service has a 2.2 star rating with 14 reviews.
Hyundai Service is closed now. It will open tomorrow at 7:00 a.m.
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