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Hyundai of Palatine Service Center
- Automotive
- Palatine, IL
About this business
Location details
Service, 221 E Lake Cook Rd Entrance, Palatine, IL, 60074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every time I have gone in to the dealership everyone is very welcoming and kind. This particular dealership was more than 30min from me but they recommended them so I didn’t mind the drive. This dealership doesn’t play games and gets right to business. I would like to start by giving a shout out to Dana who started me on the process of my oil consumption test and most importantly Alexis Vortanz who took over and handled the rest of the process like a champ. She even got me into a rental while I waited for my engine to be rep... read more
Service gets 5 stars. The waiting room not so much. The men's bathroom was out of soap, the coffee bar was out of cups and regular coffee. I was there early, 7:30. So maybe they hadn't refilled yet.
The service manager will intentionally dent your car, stay away!! Mrs. Alexis Vortanz and her service manager displayed a very unprofessional attitude. They seemed disinterested in the work they are doing and, instead of helping customers, came across as dismissive and uncooperative. Their behavior also felt discriminatory.
Poor communication on the parts that were needed to replace the case on my mirror resulted in having to buy a part twice. The replacement parts prices are obscenely high.
went to pick up my car after having the engine replaced under warranty. car was unwashed, grease on the drivers seat and the low tire light was on. later that night we found that the headlights we not working. took it back and after 15min of them looking at it they unplugged the lights and plugged them back in and magically started working again.. then they tried to charge me $150 for looking at it. i have been a mechanic for 15+ years and tested the headlights before bringing it back and there was a problem with the ground ... read more
Frequently asked questions about Hyundai of Palatine Service Center
How is Hyundai of Palatine Service Center rated?
Hyundai of Palatine Service Center has a 3.1 star rating with 41 reviews.
When is Hyundai of Palatine Service Center open?
Hyundai of Palatine Service Center is closed now. It will open on Monday at 7:00 a.m.
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