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Hyundai City of Bay Ridge Service & Parts
- Automotive
- Brooklyn, NY
About this business
Location details
126 51st St, Brooklyn, NY, 11232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I own a 2024 that's 1.5-year-old Hyundai Palisade and recently took it to Hyundai City of Bay Ridge for service. Unfortunately, my experience was very disappointing. The dealership charges a $250 diagnostic fee if they determine the issue isn’t covered under warranty — essentially leaving customers with no option to take their vehicle elsewhere. In my case, there was water leaking from the sunroof, which should never happen in a vehicle this new. Hyundai provides no clear guidance on sunroof maintenance, so this issue should... read more
Jeff was the best. Easy and friendly to communicate over the phone and in person. Took my car right in and I had a loaner the next day. Then a new engine within a week - wow! I’m a Hyundai owner forever thanks to them.
Really quite happy with the service there. Had an appointment for a battery issue. The needed repairs were well communicated, a loaner was provided and car was fixed early. All good.
Be aware. They will tell you anything you want to hear just so you can sign the paperwork. I received a letter asking for a payment of $400 and when I brought it to their attention I was told not to worry about and now I am being called daily from Hyundai finance. I was told a price for my monthly payments on a lease after sitting for hours only to have a few extra thousand dollars added when sitting with the finance guy Rohan. Now because of their lies my credit is being affected because I was told not to worry about the $4... read more
I am very happy with the customer service, the timing and efficiency at this plave. The maintenance check up does not take more than an hour, and anything that has to be replaced or fixed is done right away. The service advisor Farooq is so very nice, patient and knowledgeable, explaining everything, being polite and understanding. One does not come across a fantastic customer service often, so I truly appreciate the customer service skills that Farooq provides. Every time he has been fantastic, making me feel welcomed and v... read more
Frequently asked questions about Hyundai City of Bay Ridge Service & Parts
How is Hyundai City of Bay Ridge Service & Parts rated?
Hyundai City of Bay Ridge Service & Parts has a 3.2 star rating with 231 reviews.
When is Hyundai City of Bay Ridge Service & Parts open?
Hyundai City of Bay Ridge Service & Parts is closed now. It will open at 8:00 a.m.
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