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HydroScout

4.9
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About this business

Location details

Freeport, FL, 32439, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.9930 reviews
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Andy L.'s profile image
Andy L. 
on Birdeye

11 months ago

I want to make a comment on the minimal, irrelevant and lame quality of Hydro Scout inspection, work and report done on 12/30/22. They sent inspector on a request for inspection by Olympus Insurance. The conclusion of the inspection and study on that day was written in a report submitted to your client, Olympus Insurance, and later on Olympus Insurance emailed me your report. In your report basically you say that some water leaked during hurricane Ian in 2022 through the insulation around two of our windows to the living roo... read more

Rich M.'s profile image
Rich M. 
on Birdeye

2 years ago

Notified by the City that we had higher than normal water usage, estimated to be an extra 100 gallons per hour. This was too small to show in the yard. Hydroscout came out and found the leak in about 45 minutes. Plumber followed up and fixed the leak in under an hour. We are a very satisfied customer. Thanks Hydroscout. 

Rick H.'s profile image
Rick H. 
on Birdeye

2 years ago

Working with Destin Water Users, our condominium determined we had a serious leak somewhere on the ground; however, there was no evidence of bubbling water or soft earth. We saw the great reviews and had heard they were the best so we called Luke at HydroScout. Danny and Ben made the service call and they were tremendous: knowledgeable, personable, and worked rapidly, never stopping for a break. They quickly determined, because of the size of the main water pipe and the expanse of grounds, they had to use high pressure ... read more

Yossi A.'s profile image
Yossi A. 
on Birdeye

2 years ago

Deceptive practices, I would not recommend this company, despite the 5 stars they try to bury the negative ones. This Company was assigned by my insurance Company, arrived with an inexperienced contractor who met my contractor while I am out of the country. The contractor assigned to do the leak detection, Frank was very rude, angry, conformational in his 5 minutes of finding. Tests were not conducted, inspection where not done, Frank's work was done with visual detections. Frank did not want to review the issues that I rep... read more

Rebote G.'s profile image
Rebote G. 
on Birdeye

3 years ago

Very deceptive and dishonest company. 

Frequently asked questions about HydroScout

How is HydroScout rated?

HydroScout has a 4.9 star rating with 930 reviews. 

When is HydroScout open?

HydroScout is closed now. It will open on Friday at 9:00 a.m. 

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