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Hyatt Regency Reston
- Hospitality
- Reston, VA
About this business
Location details
1800 Presidents St, Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Central location in the Reston Town Center and has all you need. Hotel room was clean, beds comfortable and bathroom included toiletries. Small in room refrigerator. No microwave, although you can ask for one. 65" T.V. Staff was friendly and helpful. The Capitol Burger, breakfast, lunch, dinner, very good food, and a marketplace that includes Starbucks, sells tshirts, scarfs, cards, candy, etc., a pool & gym are all within the hotel. This ideal location for you too walk around the Town Center. Multiple restaurants, shops & a... read more
Don't ever make an online reservation and expect to cancel with ease. 45 minutes, three phone calls, two chats and finally got them to cancel three months before the scheduled date. Ridiculous and incompetence. On the phone it says stay on the line after your call for a survey, but then Elena states she can't hang up...only I can hang up...bingo no survey. WHAT A MESS! Marriott book and cancel online in seconds. Hyatt is a time suck project!
Room was great but not the absolute best so left 4 instead of 5. Beds are soft and warm but pillows kinda smallish (but u get like 4 lol). But location in Reston next to so much cant really be beat. The service was good. Capitol Burger is good food but a bit pricey (in hotel resteraunt). But great place to get drinks!
1 star for Hyatt Regency Reston VA - a hotel that's forgotten the true meaning of hospitality. My experience started off on the wrong foot with Sabina at reception, who embodied the antithesis of hospitality. Unkind, unprofessional, and impatient, she made check-in a nightmare. When my card was declined, she flat-out told me to try another one or there was nothing she could do ( in a very condescending manner)- without even checking if the terminal was working! It took the intervention of the kind and patient Ekram to sort t... read more
Frequently asked questions about Hyatt Regency Reston
How is Hyatt Regency Reston rated?
Hyatt Regency Reston has a 4.4 star rating with 2,108 reviews.
When is Hyatt Regency Reston open?
Hyatt Regency Reston is open now. It will close tomorrow at 12:00 a.m.
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