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Hyatt Place St. Augustine / Vilano Beach

4.1

About this business

Location details

117 Vilano Rd, Saint Augustine, FL, 32084, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.1521 reviews
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Clarissa Bouassi's profile image
Clarissa Bouassi 
a month ago

I would’ve put a lot more stars if I didn’t receive the charge I received after my stay and wasn’t treated so terribly by hotel customer service. I’ve never in my life had to pay a dollar more than what was agreed upon at check-in. That should only ever happen if there is damage to the room. Beware of booking here they charge hidden undisclosed fees. It’s so unprofessional to not have informed me when I checked in or out despite being asked to confirm what the final charge will be! I was told what I paid was alll I needed to... read more

Melanie Ashmore's profile image
Melanie Ashmore 
a month ago

Great room. Great location, just a block from the public beach access point (5 stars). The housekeeping staff did a great job. The blond lady who came on Sunday (Jun 7) was friendly and helpful (5 stars). The valets (Jun 5-8) were extremely courteous, careful with our car, and helpful with loading/unloading the car. However, I wasn’t expecting the nearly $30/night fee for overnight parking. I didn’t feel much like tipping after that (sorry guys). I wasn’t given any notice of the parking fee upon making my reservation (-1 sta... read more

Marcia Horn's profile image
Marcia Horn 
a month ago
Kevin Pirkle's profile image
Kevin Pirkle 
a month ago

So I will make this a simple review. Hotel is beautiful and great location but make sure you are OK with not having access to your car and that you are ok with a view of a parking lot. Also bathroom was covered in the previous guest hair. Stayed in room for all of 30 mins and was denied a refund. Overpriced and totally not worth it. You suck Hyatt!! 

Christina Strong's profile image
Christina Strong 
a month ago

Great hotel by the beach. They have balconys! Hotel is beautiful. 

Frequently asked questions about Hyatt Place St. Augustine / Vilano Beach

How is Hyatt Place St. Augustine / Vilano Beach rated?

Hyatt Place St. Augustine / Vilano Beach has a 4.1 star rating with 521 reviews. 

When is Hyatt Place St. Augustine / Vilano Beach open?

Hyatt Place St. Augustine / Vilano Beach is open now. It will close tomorrow at 12:00 a.m. 

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