Hyatt Place Denver/Downtown

Hayley Wolach 

on Google

2 days ago

Stay here for my birthday. Check in line was almost out the front door of probably about 15 people. So initial impression of hotel wasn’t stellar. The room was nice. Went outside for fresh air, then got stuck in back left elevator for about 10 minutes, had to press help button and use emergency call button in elevator. Came back at night and room AC didn’t work. I turned room to 60 before we left for the night and came back and nothing worked. The room so hot and uncomfortable. Also in front left elevator someone spilled dri... read more

Hsin-Fang Wang 

on Google

3 days ago

There is no on-site parking, only an expensive valet service. The lobby looked nice, but the carpet in our looked quite gross, and the pullout bed was an absolute joke. You're better off sleeping on the couch itself. With breakfast and all the cleaners, it took one out of four elevators about 10-15 minutes to finally arrive. The elevators later just didn't ever arrive, although you could hear them moving around. We ended up walking down 11 floors holding two kids and luggages. I put the do-not-disturb sign on our door, but s... read more

Paul 

on Google

4 days ago

My vehicle was damaged by the valet while it was in their possession. Management told me that this was unfortunately a gray area because they don't know if the valet damaged my vehicle while driving it or someone got into their secured facility and vandalized it... Either way the hotel is doing nothing about it, and I have not heard back from Hyatt at all since checking out and informing management of the damage. Breakfast was also very crowded and ran out of food daily. One day they even ran out of silverware and plates and... read more

David Richards 

on Google

4 days ago

Great overall experience. One of the best Hyatt Places. 

J S 

on Google

6 days ago

I was on a weekend trip with my daughters who had won scholarships to a writer's conference. We were checking in were fortunate enough to meet, Augustin at the front desk. She was absolutely lovely! She was so kind and friendly, I could hardly believe it ( I find most hotel check in staff are less than hospitable). She chatted with me like we were old friends! I learned that she was training a new employee who was also very friendly. What a great example of how to interact with guests (in Augustina!). I shared that i was her... read more