Hyatt Place Chicago/Downtown-The Loop

Stacy Bond 

on Google

a week ago

I cannot say enough wonderful things about the staff here. My dog and I made it to the hotel after driving straight from New York. We were exhausted and a little delirious and didn’t have a reservation. Even though they were booked, Julian was able to find us a room, he even brought a bowl of water for my dog while we waited. Brandon found us a room for the second night that unexpectedly decided to stay. The staff was incredibly kind and friendly, they went above and beyond for us when they didn’t have to. It really was a wo... read more

Samantha Zaugg 

on Google

a week ago

Rooms were clean and we'll maintained. Service was kinda and helpful. You do have to pay for breakfast, and pay for parking so location wise isn't great. 

Leia Williams 

on Google

a week ago

I’ll start with the positive, it’s a great location. Not far from popular attractions with bus routes nearby to get to everything. However, my view was AWFUL. I was literally looking at a brick wall which made the room seem dark and “closed in”. My issue is there was NO indication at booking or check-in that this was going to be my view. Making matters worse, at check in, the host told the woman before me that he got her a room with a GREAT view…then proceeded to give me room 1002 with this view. Luckily this was my first vi... read more

Shelli Thelen 

on Google

2 weeks ago

My daughter and I spent two nights at the Hyatt and did not use the fitness area or pool, or eat breakfast. While we did not patronize the restaurant, it was hopping in the morning! Rooms were clean and spacious, and the A/C worked great during an "extreme heat warning" for the area. I wanted to specifically shout out the evening guest services crew. Due to a travel delay, we were under the wire to get to a pharmacy before it closed, and the guest service rep. allowed us to "leave our bags" and check in upon our return so we... read more

M B 

on Google

2 weeks ago

Rooms were spacious. In a great location, close to the Amtrak Union Station. My con with the rooms is that the walls are very thin, so you can hear people’s conversation and the water running. The air in the room also seems to be dry since I woke up each day with red eyes. Pool is small, and at the time of checking out the pool, there was a summer swimming school using the pool. We didn’t use the pool because of this.