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Hy-Vee Pharmacy
- Pharmacy
- Plattsmouth, NE
About this business
Hy Vee Pharmacy is a pharmacy located in Plattsmouth, NE.
Location details
16418 Westside Dr, Plattsmouth, NE, 68048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just had the most miserable customer service from a HyVee pharmacist. Their new refill system is a non debugger ai nightmare deliberately designed to prevent any human. When I told the pharmacist I was taking my business t8 Walgeens she Slidell said, They use the same system we do. Absolutely no apology or attempt to retain me as a customer. The Plattsmouth HyVee is a price gouging monopoly that treats both it's customers and employees with malicious contempt. They do not deserve anyone's business and most certainly not minr... read more
Unfortunately, a majority of the staff are not polite and act like I personally made them have a bad day. There are some staff members that are friendly and helpful but I would easily say less than 30%. Tyler is always very nice. Any new medication I need I know I will need to wait a minimum of 2 days for them to have it shipped in. With this being the only Plattsmouth option, I wish they cared more or at least acted like it.
Friendly service
Received a text my prescription was ready. I'm out of state so I call & speak to a female who says she will note my prescription will be picked up Monday when I return. Show up to pick up my prescription. MONDAY as stated after work. Prescription put back on shelf come back tomorrow. DO better! On top of this poor follow-thru by said associate poor attitude at the window when I was clearly and rightfully upset! What other options are available in the Plattsmouth area? Customers deserve better!
I’ve been getting my prescriptions filled at Hy-Vee Pharmacy in Plattsmouth for the past few years, and generally, the service has been excellent. However, I’ve recently noticed a decline in customer service. Some of the pharmacy technicians seem frustrated, and it feels like I’m inconveniencing them when I come in. It’s disheartening, especially when I remember the friendly service that was once a hallmark of this location. Unfortunately, my most recent experience was particularly disappointing. The pharmacist, Alyssa, was ... read more
Frequently asked questions about Hy-Vee Pharmacy
How is Hy-Vee Pharmacy rated?
Hy-Vee Pharmacy has a 2.9 star rating with 34 reviews.
When is Hy-Vee Pharmacy open?
Hy-Vee Pharmacy is closed now. It will open on Monday at 8:00 a.m.
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