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- 221 Reviews4.7Google
- 30 Reviews4.6Facebook
- 3 Reviews2.3BirdEye
- 1 Review5.0Insider Pages
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Tom M. on BirdEye
3 days ago
06/12/2021, 14:00 PM
Had this so-called contractor replace 11 windows in my home. They blew the estimate and instead of being honest with me Jeff Stanford lied. They installed china plain glass knock offs instead of the insulated, Low E glass I was promised. Been fighting them since 7/5/2019. I WOULD NEVER RECOMMEND THIS SO-CALLED CONTRACTOR.
Tom M. on BirdEye
3 days ago
06/12/2021, 13:10 PM
I WOULD NEVER RECOMMEND THIS CONTRACTOR FOR ANY WORK.
I had them replace 11 windows on my home. They under bid the job. Their fix, to match their bid, was to install china knock off glass, no argon fill, plain glass. Their Low E fix- put light green tint on the outside of the windows so it would look like Low E glass. When the sun hits the glass it is 105* on the inside pane. I have been fighting this so-called contractor since the glass was installed on 5/30/2019. SAVE YOUR MONEY and hire a real contractor.
Lily M. on BirdEye
4 months ago
02/01/2021, 11:53 AM
Excellent job...Marlon and John repaired our 20 years old sliding glass door. Quite a difference, it slide and glide so smooth without any heavy effort as if it is brand new. Marlon and John finished it less than half an hour. Thank you Hy-Bar. I’ll recommend your company to my friends and family. 02/01/2021
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Debbie Bittman Hulbert on Facebook
8 months ago
10/06/2020, 09:57 AM
Hy-Bar has the worse customer service! To keep this short, I'll give a small example but there were many, issues! I had paid 1/2 of the quoted price to get the window ordered so it could be installed 3-5 days later. The service manager, Jeff, called a week later to explain there was an issue with my quote. They certainly cashed my check right away and then called a week later to say there was an issue. Hmmmm! Jeff should have been calling me to schedule my replacement window but instead he was working his best to get more money out of me. The quoted price was handwritten and type (in two different places) on their service paperwork but Jeff proceeded to explain to me that the window should be $705, not $335! Not sure if Jeff figured, as a women, he could try to get more money out of me. I had to keep calling to find out when the window would be installed after many conversations with Jeff and not backing down to paying more for the window. I had to continuously chase Hy-Bar as they do not call back when they say they will! I would highly recommend NOT to ever use this company! I my opinion, they are dishonest and lack many customer service skills as to how to run a business or even treat paying customers! You can also check out Yelp for more unhappy Hy-Bar customers! Very sad since I love to support family owned business!
Phyllis Brooklyn Irby on Facebook
9 months ago
09/17/2020, 07:41 AM
They were wonderful replacing my broken window.
They’re professional, courteous and got the job done in a timely manner. I enjoyed working with them and would definitely recommend.
Konnie Ahrens on Facebook
9 months ago
09/09/2020, 05:05 AM
HyBay service team did a great job repairing my slider. It was very hard to open and now it works like a charm. Well worth the money spent. It took about an hour and they were very courteous and friendly. Would definitely recommend.
Carolea Rotman on Facebook
a year ago
07/17/2020, 05:18 AM
John was very pleasant and very nice to deal with. Would highly recommend company
Kelly Gray on Facebook
a year ago
07/16/2020, 18:11 PM
I was able to get an appointment the very next day to repair my sliding glass door. They showed up right when they said they would and were very professional and prompt in making the repairs. They even addressed problems I hadn't called about without being asked. Customer service (John and Adhire) was amazing, I'd recommend them to family/friends in a heart beat. T
Cynthia Beagle on Facebook
a year ago
07/09/2020, 11:58 AM
Hy-Bar was absolutely amazing! They were prompt and the pricing was way better than I expected to pay to have my window repaired on my home. The installers were very friendly and respectful. Recommend 100%!
Business Response:
Thank you so much!❤️
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