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Husband Family Funeral Home

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4.6
28 reviews
|Consumer Services|Westland, MI 48186

2401 S Wayne Rd, Westland, MI 48186

(734) 331-3349

http://www.rhusband.com/

Closed now

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Funeral and Cremation Services

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4.6
28 reviews
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  • 27 Reviews4.7Google
  • 1 Review1.0YellowBot
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A. W. on YellowBot

a year ago

02/17/2019, 05:44 AM
Not What I Expected Mr. & Mrs. Husband . . . although they seem to be a lovely couple, the experience that I & my family experienced wasn't what I would consider a good one at Husband Family F.H., recently. At our family mtg (prior to the funeral date), we expressed concern that because we have a huge family (in town & out of town), questions were asked about the capacity of their repass room, which they indicated they had & could accommodate. However, we were told 3 different answers, as if they themselves had some uncertainty. Mrs. Husband indicated 100 capacity; later she mentioned a different answer, then Mr. Husband indicated they have been known to fit 200 people in the repass room. When asked "comfortably", I got no response from neither. The day of the funeral, the repass room was not set up to accommodate the number they claimed they could accommodate, nor did their tables (which were mix-matched) have any tablecloths (plastic or otherwise). This room was no where near what they initially indicated (the actual capacity could hold about 50 people, at best. We were crammed in the room like 'refugees' in that New Orleans stadium during Katrina). Also the day of the funeral, we had guests (some elderly) who didn't have seats & had to stand during the entire service; & although there were other unoccupied viewing rooms w/chairs, the staff wasn't bringing in chairs from these other rooms to accommodate our guests. Oh wait, there wasn't any staff. Some guests were handicapped & elderly, who couldn't use the stairs to get upstairs to the repass room & remained downstairs. Whoever was supposed to man the elevator . . . you had to search for someone to operate it. So, there was a long line to wait for that. There should be no reason for a person wearing a foot cast having to hop up & down the stairs to get to/from their repass room. There was also no paper towel in the men's restroom. For the type of service requested, the pkg quote given was overly priced by about $2K; & they charged $24 (or $25) for the death certificate & $15 for ea. add'l copy (Wayne County only charges $7 for add'l copies); why are they charging twice as much? Many of us were not happy; some guests came & couldn't get in the door & decided to turn around & leave. While I have no problem supporting family (or small) businesses, although this couple have been in business since 2010, I can't comfortably recommend this funeral home to anyone, unfortunately. Again, although the funeral director & his wife seemed to be a nice couple, I'd suggest you do your research first before deciding on a reputable funeral home.
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