Huntington Bank

Katherine S 

on BBB

a year ago

I had some phishing attacks on my checking account and needed to close it and open a new one. I was lament setting up my bill pay again and the banker assured me that Huntington would automatically resume sending my online payments. 3 months later I get a late notice from my HOA with late fees. An untrained banker costs me $50. If he hadn’t said anything I would have set it up and been fine. This was at the South High street location so I guess I shouldn’t be surprised. I will be changing banks. It’s only $50 but it’s the pr... read more

Michelle B 

on BBB

a year ago

I have had more than enough money in my account and I've had multiple transactions denied. For what reason I don't know but I'm almost 7 years old on a fixed income. Today I was out this extremely hot. I had to go get a couple of essentials in my card was denied at the store. Now I have paid somebody to take me to and from the store didn't get what I needed. I'm old, I'm tired and I have no way now to get to the store. So thank you Huntington Bank. I don't know what I'm going to do, but I'm so glad that this is how you treat... read more

LaDreea A 

on BBB

a year ago

I open my bank account with Huntington bank back in June. I thought this was a great decision, but it was not in July. I took a trip to Nigeria to visit my family once I got there I saw that a payment for my visa had not cleared they said, I needed to make the payment again. I went to my account to Zelle myself $160 and some odd change and I was unable to Zelle from the app, it gave me a number to call which I did call once the rep got on the phone. I explain to her my problem and let her know that I was out of the country. ... read more

Nick F 

on BBB

a year ago

Terrible. I had been a 50 year customer of TCF bank which they took over a few years ago. It has been an awful experience ever since. It took seven trips to the bank resolve a business account issue. They were unable to connect their bank to my other bank so I could transfer funds between my personal accounts and business accounts. As a business owner this was a huge issue. They never were able to fully resolve the issue, so I finally closed all the accounts I had with them after great pain of changing all my autopays, etc. ... read more

Shannon R 

on BBB

a year ago

If there were negative stars, I would pick that. Never use Huntington Bank ever. My daughter's account was hacked and so they have her accunt locked for up to 90 days. Won't issue her any money and her rent and utilities are at stack. They're holding $1500 ransom even though she has ID and everything else to prove who she is. Unacceptable. 

Stephanie J 

on BBB

a year ago

We had a car loan with them for less than 2 weeks before we refinanced with our bank because Huntington's interest rates were out of control. Our bank paid off the loan and Huntington Bank put a hold on the check for 7 days. When I requested a pay off letter I got run around after run around about how many days the check would be on hold. Huntington received the check on 6/27 and did not supply me with a pay off letter until July 10th after fighting with them. Now here we are August 9th and I am being told that my Gap insura... read more

Jenny L 

on BBB

a year ago

I wish it was possible to give 0 stars. This bank will literally hold your money hostage in all ways possible under the guise of "fraud protection" when in reality, they just force customers to stay with them. Their treatment is ridiculous and ultimately has led me to stop my business with them. I wanted to move my money from here to ******* *** and ******* ****** using a bank to bank transfer and my external accounts were suspended. I called customer service to investigate, and they promptly lifted the suspension. Great! I ... read more

Kris B 

on BBB

2 years ago

Horrible bank. Tried to contact them about my deceased brother's bank account that I was beneficiary. Would never return calls or emails. Since I was undergoing Cancer treatment and could not travel to Michigan I could not to go to the bank directly. My sister came from AZ with the authority to handle the account but was told she was too late and the account was turned over to Unclaimed Property. At least 8 phone calls, four emails and one registered letter unanswered. When I called *** *******was never available. Told to le... read more

Stephanie W 

on BBB

2 years ago

Negative stars! I told huntington I needed a loan quickly to get my business off the ground. It's been over a month of trying to get paperwork in to apply, because Nick roack won't call anyone back, hold appointments, or answer any questions in a reasonable time frame. Getting him on the phone is like ***** calling you with false hope. I'm absolutely frustrated that I gave them this much time. Do yourself a favor Do Not look to them for a loan! Horrible Horrible experience.