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18877 US-59, Humble, TX, 77338, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
I took my vehicle in for an oil change on Friday. I was told I needed a new tire. I decided to purchase all four new tires from them instead. The tires had to be ordered. I was called the next morning and told my vehicle was ready. As soon as I got on the highway, the car was vibrating and shaking badly. My car was perfectly fine before I dropped it off. I immediately returned to the dealership and asked whether the tires had been balanced. I was initially told that balancing was not included with new tire installation. Only... read more
Left a detailed voice mail and text message for the parts department and 5 days later, they still haven't called back.
My experience was new with having maintenance done on my 2023 vehicle. I was disappointed because I went a week without a loaner or rental.
Vanessa was rude and unprofessional. She refused to assist in any way. She will be the reason why I never buy another Hyundai again.
Humble Hyundai Service & Parts has a 4.2 star rating with 41 reviews.
Humble Hyundai Service & Parts is closed now. It will open tomorrow at 7:30 a.m.
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