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Humana Inc

3.0

About this business

Location details

101 E Main St, Louisville, KY 40202, Louisville, KY, 40202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.053 reviews
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Highlighted review
Cindy Clark's profile image
Cindy Clark 
2 months ago

Humana used to be a good company. Now, I can't even speak to a rep to get plan changed. Called in & rep transferred me to other reps that I didn't need. After 35 mins, I told them I was done being transferred & they all kept repeating the same info. Really, I'm also looking at my plan on the website but they must think ppl are dumb. I've been with them for over 6 yrs but looking for a different company now. 

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Jade Kardash's profile image
Jade Kardash 
3 months ago

I had an appointment scheduled at this location. I noticed that there was a line but luckily I had about 20 extra minutes to spare. The woman on the right was attending to guest while the individual pictured carried a conversation with an employee that wasn’t working related. That wasn’t a problem at first until 3 minutes later the employee walks away, The individual pictured glances up at the line (that is gradually getting longer and not moving) and gets on her phone. People around me begin asking her for help. She spat ou... read more

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Aubrey R.'s profile image
Aubrey R. 
5 months ago

THE ABSOLUTE WORST!!! 

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Alexander Hazelwood's profile image
Alexander Hazelwood 
6 months ago

OK at this point I'm just gonna go back to LG&E because oh my God, how's the case closed when I never even said I wanted a case to be closed? Now where's my money? I thought I was gonna get some money, but no, I'm the one paying the money now. Man this really sucks. LG&E would do though. (I guess living in Louisville isn't what i thought..) 

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peter perzan's profile image
peter perzan 
7 months ago

Frequently asked questions about Humana Inc

How is Humana Inc rated?

Humana Inc has a 3 star rating with 53 reviews. 

When is Humana Inc open?

Humana Inc is closed now. It will open on Monday at 9:00 a.m. 

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