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Humana

2.3

About this business

Skyland Plaza 

Location details

1863 Hendersonville Rd Suite 122, Asheville, NC 28803, Asheville, NC, 28803, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.36 reviews
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F U's profile image
F U 
on Google
3 weeks ago

Do not get coverage with this company absolutely the worst ever. They terminated my advantage plan with no notification whatsoever. I called four times and was told that I still had coverage medical and prescription drug only to call a fifth time and be informed that I have been misinformed by all those people That I no longer had coverage that they had terminated my coverage no explanation why no Notification. They’re going under. There are many better insurance companies out there than This one is the bottom of the barrel 

Stephanie Gilliland's profile image
Stephanie Gilliland 
on Google
a year ago

Humana is trash! I have tried to set up a provider contract since June and continue to get the run around, long waits for responses and over all poor follow up. It’s a shame how Humana does not want to help get providers set up to serve Humana consumers! Terrible! 

Martha Vining's profile image
Martha Vining 
on Google
a year ago

Excellent service provided by Humana representative explaining the different plans available. It made us feel confident about the choice we made. 

Jenice Mckin's profile image
Jenice Mckin 
on Google
2 years ago

Don't sign up with Humana! My coverage started in January and in February I can't get my prescription medication covered. I went over my medication list before enrolling. It was a bait and switch. The customer service is awful. I 'm spending hours every day trying to get help. Stay away!!!! 

Christopher Henry-Blair's profile image
Christopher Henry-Blair 
on Google
3 years ago

Been three weeks of them ignoring phone calls on meds I need to breathe. There is no one ever at the office. It immediately goes to a recording. They choose to blame my doctors office as why I dont have meds, and the only reason I found this out was that the pharmacy technicians where I get said meds was explaining this to me. Today it's apparently someone at the office's birthday why the phone goes to immediate 'we will call you back.' 

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Frequently asked questions about Humana

How is Humana rated?

Humana has a 2.3 star rating with 6 reviews. 

When is Humana open?

Humana is open now. It will close at 4:00 p.m.  

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