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Humana

3.8

About this business

Location details

20601 West Lake Avenue, Peoria, IL, 61615, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.851 reviews
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Jennie O's profile image
Jennie O 
on Google
a month ago

They do not want to pay when it comes time for you to really need medical care at a facility. They give you 48 hr notices and you have to appeal. They just want the money and do not care about giving the best support. They are taking advantage of elderly people and that is not ok. Not sure how this company sleeps at night knowing that. The stuff we had a family have had to deal with during this time all because they went with this insurance instead of just having Medicare basic. Please do not let them talk your loved ones in... read more

Lance Sheridan's profile image
Lance Sheridan 
on Google
a year ago

Of all the health insurances that I’ve had over the years, they’re without any doubt the best to date. *One glitch is their ‘Go 365’ program which was intended to induce its members to establish a daily exercise regime- awarding points to do so. Up until this year- 2024, one could accumulate up to $120 to use towards a wide variety of gift cards. That all changed. Now you’re lucky enough to earn $45. I no longer use the App; but still exercise daily for twenty minutes. It’s that old adage, Humana- if it ain’t broke, leave it... read more

Kevin Hodges's profile image
Kevin Hodges 
on Google
a year ago

Poor customer service. Took them two days to call me back. Plus couldn't tell me how come my policy went up in the middle of the year 

Anita Will-Jennings's profile image
Anita Will-Jennings 
on Google
a year ago
Chauncey A.'s profile image
Chauncey A. 
on Google
a year ago

Great place to get your insurance an have it explained to you. 

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Frequently asked questions about Humana

How is Humana rated?

Humana has a 3.8 star rating with 51 reviews. 

When is Humana open?

Humana is closed now. It will open tomorrow at 9:00 a.m. 

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