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11717 Exploration Lane, Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
➖ 5 stars. I would not even know where to start. There is so much wrong with that company, I had to involve the FCC, and I still receive bills for the equipment that was sent back months ago. I now decided to involve the BBB, too. Just sad that they don't know what each hand is doing. Got double charged for Invoice billing for months, got charged for early cancelation, even so that they don't tell you, that after they talk you into a "better deal, or better discount ", your 24 or 12 month of contract starts over. They switch... read more
The internet itself sucks the service sucks as soon as it gets cloudy bye-bye internet the customer service is trash and when you go to cancel your service when you're finally done with them you got to send back the modem like normal but then they're going to make you send back the transmitter off the roof and you got to do that yourself or hire somebody to do it Instead just go to ATT internet error it's at most 65 bucks a month way better service way better internet runs off cell towers and it's half the price of HughesNe... read more
Wish could leave no stars worst customer service ever after 15 calls finally got service cancelled after multiple calls no one in cancellation dept answers so have to pretend to want new service to get answer took me 9 calls and two months to get cancelled and they keep billing called and got no results asked for manager Gave me Blake who says he’s top man and he sat on line and said nothing just dead silence still owe me two months service I was billed after cancelling
Unfortunately there is no lower rating than 1 available. The internet service itself is already terrible. But the service itself and lack of competence of the staff is mind blowing. And god forbid you want to change providers and cancel the service. They will take you for a ride, unseen before. Do not EVER subscribe. NEVER!
⭐ 1/5 — Very Expensive, Poor Service, and Difficult to Cancel We have had HughesNet for more than a year, and I would not recommend this service. When we originally signed up, the salesperson repeatedly told us that we could cancel whenever we wanted without a problem. Since then, our price has increased by about $20, and we are now paying around $120 per month. We recently found that Starlink offers service in our area for around $55 per month, with better performance, including better upload speeds. Basically, we have been... read more
Hughes Network Systems International Service Company has a 2.3 star rating with 304 reviews.
Hughes Network Systems International Service Company is closed now. It will open at 9:00 a.m.
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